Terms & Conditions

Welcome to THE SO SOLUTIONS PRIVATE LIMITED! By accessing and using our website THE SO SOLUTIONS and its services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

• THE SO SOLUTIONS PRIVATE LIMITED is an e-commerce online retail store that sells IT hardware and computer equipment.
• These Terms & Conditions govern your use of our website, platform, and the purchase of products through the website. By using our website or purchasing products, you agree to these Terms & Conditions.

2. Account and Registration

• To access certain services and make purchases, you may be required to create an account.
• You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• By creating an account, you agree to provide accurate and current information and to update such information as needed.

3. Product Information

• We strive to provide accurate product descriptions, including specifications, images, pricing, and availability. However, actual products may vary slightly due to factors like screen resolution, lighting, or manufacturer changes.
• Prices and available stock are subject to change without notice.

4. Order Placement and Payment

• By placing an order through our website, you make an offer to purchase products subject to availability and acceptance by THE SO SOLUTIONS PRIVATE LIMITED.
• Payments must be completed using the payment methods provided on the site and in the currency accepted by the website.
• All payment information submitted is processed securely through our third-party payment gateways.

5. Shipping and Delivery

• Orders will be shipped to the delivery address provided at checkout.
• Shipping charges, delivery timelines, and courier partners will be communicated during checkout and may vary based on location.
• Delivery timeframes are estimates and may vary due to external factors beyond our control.

6. Returns and Refunds

• We offer returns and refunds in accordance with our Return & Refund Policy available on the website.
• Products must be returned unused, in original packaging, and in the same condition as received to be eligible for refund or exchange.
• Return shipping charges may apply unless the item is defective or the return is due to our error.

7. Intellectual Property

• All content on the website — including text, images, product names, logos, and graphics — is the intellectual property of THE SO SOLUTIONS PRIVATE LIMITED and is protected by applicable copyright and trademark laws.
• You may not use, reproduce, or distribute any content from the website without prior written permission from us.

8. Privacy Policy

• By using our website, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.
• We will not share your personal information with third parties other than as necessary to complete transactions, enforce terms, or comply with legal obligations.

9. Limitation of Liability

• THE SO SOLUTIONS PRIVATE LIMITED is not liable for any direct, indirect, special, incidental, or consequential damages arising from your use of the website or purchase of products.
• We are not responsible for any third-party websites or content linked to or from our website.

10. Changes to Terms & Conditions

• We reserve the right to update, modify, or change these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.
• It is your responsibility to review these Terms & Conditions periodically.

11. Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any dispute arising under or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in India.

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