Eligibility for Refund
- Refunds will only be issued for returns initiated within 7 days of receiving the product.
- The item must be in its original condition, unused, and with all tags and packaging intact.
Non-Refundable Items
- Items marked as final sale or non-returnable are not eligible for refunds.
- Customized or personalized products are non-refundable.
Refund Process
- To request a refund, customers must contact our support team at the contact details below with their order details and the reason for the refund.
- Once the return is approved, the product must be shipped back to our warehouse at the customer’s expense.
Refund Timeframe
- Refunds will be processed within 6 working days after the returned product is received and inspected.
- The refund amount will be credited to the original payment method used during the purchase within 7 working days.
Additional Notes
- THE SO SOLUTIONS PRIVATE LIMITED reserves the right to refuse refunds for items that do not meet the above conditions.
- Shipping fees are non-refundable unless the product is damaged or incorrect.
- For any questions or assistance regarding cancellations or refunds, please contact our support team at the contact information below.
Thank you for shopping with THE SO SOLUTIONS PRIVATE LIMITED!
📍 Contact Information
THE SO SOLUTIONS PRIVATE LIMITED
LGF-39, Devika Tower, Chander Nagar,
Ghaziabad, U.P.-201011
© 2026 THE SO SOLUTIONS PRIVATE LIMITED. All rights reserved.