Privacy Policy

1. Information We Collect

1.1 Personal Information

When you interact with our website THE SO SOLUTIONS, we collect the following personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (securely processed through trusted third-party payment gateways)

1.2 Non-Personal Information

We also collect non-personal information, including:

• Pages visited on our website
• Referring website or search engine

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders
• To provide customer support
• To enhance website functionality and user experience
• To send updates, promotional offers, and newsletters (with your consent)
• To comply with legal obligations and protect against fraudulent transactions

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist with payment processing, shipping, and marketing
• Legal Authorities: When required by law or to protect our rights and property

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us:

• Recognize returning customers
• Store your preferences
• Analyze website performance

You can disable cookies through your browser settings, but some features of our website may not work properly without them.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

• Secure Socket Layer (SSL) encryption
• Restricted access to sensitive data
• Regular security audits

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal information:

• Access your data and request a copy
• Update or correct inaccurate information
• Request deletion of your personal data (subject to legal and contractual obligations)
• Opt-out of promotional communications

To exercise these rights, please contact us at the contact information below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for any updates.

© 2026 THE SO SOLUTIONS PRIVATE LIMITED. All rights reserved.